Terms and Conditions

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    Terms and Conditions

    We highly recomemnd downloading and keeping a copy on file. >> Terms and Conditions of Sale – 2018


    Dexion Anglia Conditions Of Use Terms & Conditions


    Acceptance of any order by the purchaser for the supply of goods will be subject to these conditions of sale.


    Whilst we shall endeavour to maintain the prices shown, this we cannot guarantee and we reserve the right to charge the price ruling at date of despatch. In the event of a price alteration after an order has been placed and prior to despatch notification of such alteration will be made before despatch of goods. Dexion Anglia Ltd have the right to refuse/refund any products that has been incorrectly priced by mistake. This also included delivery outside of UK Mainland.


    Due to continual improvements in the design and manufacturing methods strict accuracy of specifications and illustrations cannot be guaranteed. So that any product improvements can reach the purchaser as soon as possible the Company reserves the right to change design of specification without formal notice. Stated load capacities are for evenly distributed loads only and must not be exceeded.


    The company does not accept responsibility for loss or damage in transit unless it and the carriers are notified in writing within 3 days of delivery. No claims for shortage or damage will be entertained after a clear receipt has been given to the carriers. If goods cannot be examined on delivery carrier’s sheets should be signed “unexamined” and any damage or shortage discovered after examination notified in writing to the company and the carriers within 3 days of delivery. Total non delivery due to loss in transit must be notified within 7 days of invoice. Goods are not sold for any particular purpose, the end user should be responsible for the suitability of the product for use. The company shall not be liable for any indirect or consequential loss arising out of or in connection with the sale of Goods.


    Goods supplied will remain the property of ‘the company’ until full payment is received. In the event of sale of these goods to a third party “the company” reserves title to the proceeds of sale. Responsibility for maintenance and insurance passes to the purchaser on delivery.


    Should any Sale need to be cancelled, a full refund will be offered only if:

    ‘The Company’ are notified 24 hours before dispatch of goods.
    To receive this refund, please contact Customer Services on 01553 666010
    Refunds can take 7-14 days to be returned.

    Shipping & Returns Terms & Conditions


    Delivery dates are estimates only and the company shall not be liable for any loss or damage resulting from any delay in delivery. In particular we shall not be liable for any matter which results from any act of God, war or riot, extreme weather, strikes or any other events which are beyond our control. The company reserves the right to deliver Goods by instalments, each instalment being treated as a separate contract. Goods will be delivered at the point most convenient to our carrier, usually the goods inwards department or reception on the ground floor. Further transfer or installation within the purchaser’s premises, particularly for large or heavy items, must be arranged prior to delivery and will be charged extra.
    >>> Please see our Delivery terms here


    Standard goods will only be accepted for return after prior agreement with us and within 14 days of receipt. A handling charge may be imposed which will vary dependent on the condition of the goods when returned. Carriage charges for the outward journey plus the return of standard goods are payable by the purchaser. Bespoke goods manufactured specially for a customer will not be eligible for return.

    Dexion Anglia Ltd
    Unit 30 Bryggen Road
    North Lynn Ind. Est
    Kings Lynn
    PE30 2HZ
    01553 666010

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    What our clients say about us

    Please thank your two guys for doing a very good installation.  Also, we’re really pleased with the racks themselves – good quality product.
    Peter DialightNewmarket